TTNet Call Center Application

TTNet’s Call Center Application is designed to revolutionize your customer support operations. This robust platform offers a comprehensive suite of features that streamline call management, improve customer interactions, and boost overall efficiency. With TTNet’s application, you can handle high volumes of calls seamlessly, ensuring that every customer receives prompt and professional service. The application includes advanced call routing, real-time analytics, and integration with CRM systems, allowing for personalized and efficient customer service. Whether you’re a small business or a large enterprise, TTNet’s Call Center Application provides the tools you need to enhance your customer support and drive business success.

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Advanced Features for High-Volume Management

TTNet’s Call Center Application handles up to 10,000 calls efficiently, featuring call recording, forwarding, transfer, dedicated channels, inbound and outbound call management, and Direct Inward Dialing (DID) numbers. Enhance your customer service with seamless, professional support.

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Streamlined High Call-Volume Management

TTNet’s Call Center Application is designed to efficiently handle up to 10,000 calls, ensuring your customer service operations run smoothly even at high volumes. With advanced features tailored to enhance call management, our application guarantees prompt and professional support.

Comprehensive Call Handling

Manage both inbound and outbound calls seamlessly, with features like call recording for quality assurance, and call forwarding and transfer to ensure calls reach the right agents quickly.

Dedicated Channels and DID Numbers

Utilize dedicated channels for different departments and Direct Inward Dialing (DID) numbers to allow customers to connect directly with the appropriate department or agent, improving efficiency and customer satisfaction.

Advanced Call Management Tools

Benefit from robust tools such as real-time analytics and reporting, which help monitor performance and optimize call handling processes, ensuring your team delivers exceptional service consistently.

TTNet's Call Center Solutions Pricing

Our pricing model is designed to provide excellent value, ensuring businesses of all sizes can access top-tier customer support technology and services.

Download Our Call Center Application Features Catalog

BASIC CALL CENTER SOLUTIONS

226,500 FCFA
Per Agent/Month

2,118,000 FCFA/ Agent/ Yearly
1,209,000 FCFA / Agent/ 6 Months
Choose Plan
  • 2 weeks Trial
  • 1 Agent During The Day
  • 2 call transfers
  • Either Inbound or Outbound calls
  • 50 Customized SMS / Month
  • TTNet's Call Center Cloud Base Application

STANDARD CALL CENTER SOLUTIONS

376,500 FCFA
Per Agent/Month

2,718,000 FCFA/ Agent/ Yearly
1,707,000 FCFA / Agent/ 6 Months
Choose Plan
  • 2 weeks Trial
  • Day & Weekends
  • 1 Dedicated channel
  • 4 Call transfers
  • Either Inbound or Outbound calls
  • 100 Customized SMS / Month
  • Call Recording
  • TTNet's Call Center Cloud Base Application

PREMIUM CALL CENTER SOLUTIONS

426,500 FCFA
Per Agent/month

3,794,000 FCFA / Agent/ Yearly
2,309,400 FCFA/ Agent /6 Months
Choose Plan
  • 2 weeks Trial
  • 24hrs/7
  • 2 Dedicated channel
  • Unlimited transfers
  • Inbound/Outbound calls
  • 150 Customized SMS / Month
  • Call Recording
  • TTNet's Call Center Cloud Base Application
  • CRM (Customer Relationship Management)

What Our Clients Say

Don’t just take our word for it. Here’s what some of our satisfied clients have to say about our Call Center Application.

Louie Alima

Louie Alima

Client

“TTNet’s Call Center Application has transformed our customer service. Handling high call volumes is now a breeze, and the call recording feature is invaluable for training.”

Gabriel Musima

Gabriel Musima

Client

“The call forwarding and transfer features have significantly improved our response times. TTNet’s application is a must-have for any business looking to enhance their customer support.”

Patrice Ribana

Patrice Ribana

Client

“With TTNet’s dedicated channels and DID numbers, our customers can easily reach the right department. This has streamlined our operations and increased customer satisfaction.”

Yaya Njoya

Yaya Njoya

Client

“The ability to manage both inbound and outbound calls efficiently has been a game-changer for us. TTNet’s Call Center Application is reliable and user-friendly.”

Marianne Bia

Marianne Bia

Client

“TTNet’s application has made our call management seamless. The real-time analytics and reporting tools help us monitor performance and optimize our processes.”

Lucienne Dimako

Lucienne Dimako

Client

“Affordable and effective! TTNet’s Call Center Application has enhanced our customer interactions and overall service quality. Highly recommend it!”

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